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      RICOH Ri 2000 Firmware Updates

      This knowledge base will provide the correct firmware updates needed for your Direct-to-Garment printer.

      Firmware

      Ri2000 Version 01.25.00
      Release date: June 13th, 2022 – LATEST VERSION

      Fixes:

      • Fixed a bug that the operation panel may freeze when using the panel.
      • Fixed a bug that the ink remaining amount may be temporarily displayed as 0% during the replacement cartridges.


       

      Older RICOH Ri 2000 Firmware Updates

       

      Version 01.22.00 (8 MB) 
      Release date: April 5th, 2022
      Packaged firmware version includes: GIB:1.22  CTL:1.03_417:R  SCB:1.09.220216
      For U.S. customers only.
      For instructions on updating firmware, please refer to Page 133 of the RICOH Ri 2000 User Manual.

      Fixes:

      • Fixed a bug that “Running” may remain displayed when printing a white-only image is completed.

      Version 01.21.00 (8.2 MB) 
      Release date: March 3, 2022.
      Packaged firmware version includes: GIB:1.21 CTL:1.03_417:R SCB:1.09.220216
      For U.S. customers only.
      For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

      Fixes:

      • Fixed a bug that the ink end pop-up was displayed when an error occurred in the drive system that moves the platen unit back and forth, immediately after startup.
      • Fixed a bug that error message “Ink Supply Slot Open” is displayed when filling only the white carriage unit or only the color carriage unit with cleaning liquid.
      • Fixed a bug that the Sub Power cannot be turned on, after the Sub Power is turned off and the Main Power is turned on for a long time.
      • Fixed a bug that the “MAINTENANCE LIST” history is reset when the cleaning liquid filled in the printer is replaced with ink.
      • Fixed a bug that the Operation Panel was forcibly terminated when print data was not sent to the printer correctly.

      Version 01.18.00 (8.3 MB)
      Release date: January 10, 2022.
      Packaged firmware versions include: GIB 1.18; CTL 1.03; SCB 1.08.
      For U.S. customers only.
      For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

      Fixes:

      • Minor bug fixes. CTL USB communication error when a printing disabling event happens at start up or during maintenance (Example – a cartridge is removed).

      Version 01.17.00 (8.3 MB)
      Release date: December 20, 2021.

      Packaged firmware versions include: GIB 1.17 CTL 1.02_417 SCB 1.08 211117.

      For U.S. customers only. For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

      Fixes:

      • Minor bug fixes.

      Version 01.15.00 (8 MB)
      Release date: December 2, 2021. For U.S. customers only. For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

      • Helps resolve the issue of the display panel getting stuck on the RICOH splash logo when booting the printer up.
      • Other minor bug fixes.

      Version 01.13.00 (8 MB)
      Release date: October 21, 2021. For U.S. customers only. For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

      • Auto maintenance continues to occur in most, but not all, error states, and if printer is left unattended in the middle of manual maintenance where the carriage is undocked while still powered on the printer will dock and resume normal operation after some time.
      • Feeler recover logic has changed so that feeler recover does initiate for any printing and maintenance. This can avoid of cartridges erroneously reading empty temporarily.
      • Other minor bug fixes.

      Version 01.11.00 (7.8 MB)
      Release date: August 24, 2021. For U.S. customers only. For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

      • Added a function to detect the discrepancy between the platen size set when adjusting the platen height on the printer and the platen size of the print data set with RIP.
      • Added a function to display the total number of prints on the “White” tab of the “Service Part Status” tab of the operation panel.
      • Added FW update function by using USB memory.
      • Added Japanese description on the operation panel.
      • Fixed minor bugs.

      Version 01.06.00 (7.8 MB)
      Release date: April 28, 2021. For U.S. customers only. For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

      • Added 50-second countdown timer to white ink shaking.
      • Fixed bug where CR encoder error occurs during jig cleaning.

      Version 01.03.0 (7.6 MB)
      Release date: January 29, 2021. For U.S. customers only. For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

      • Added Height Adjust option to use optional hat, sleeve, shoe, and other platens. Please refer to the instructions for further information.
      • Improved flushing sequence for flushing the white carriage with cleaning fluid. NOTE: Flushing will use almost an entire cleaning cartridge. Please plan accordingly.